CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
Understanding your customer is the first step towards forming a solid relationship with them. After working with a multitude of customer service departments and call centers, Data247 has acquired intricate knowledge of how the Customer Relationship Management (CRM) industry operates. Our data services will help you to:
- Achieve better ROI & higher conversions
- Gain deeper KYC (Know Your Customer) insights
- Reduce costs and eliminate wastage of resources
- Provide better customer experience for new and existing customers
VERIFY CUSTOMER CONTACT INFO - VERIFY247 (EMAIL & PHONE NUMBER)
Having a comprehensive customer contact database is essential for proper engagement with your customers. This is only possible if you have valid contact details; email addresses and phone numbers. Data247 contact data verification services are reliable and have high accuracy.
Click here to learn more about our Verify247 (Email) and Verify247 (Phone number) services.
GATHER CUSTOMERS DEMOGRAPHICS DATA - APPEND247 (PROFILE DATA)
Create more meaningful campaigns & better segmentation when you add your customers’ demographics and property info to your CRM data. Our Append247 (Profile Data) appends your existing customer data file with that customer’s up-to-date and accurate information scrubbed from verified in-house and remote databases.
Click here to learn more about Append247 (Profile Data) service.
IDENTIFY INBOUND CALLERS - APPEND247 (NAME)
Append247 (Name) is our CNAM, or "Caller-ID Name" solution. With CNAM, you can identify inbound callers whose phone numbers are not already present in your CRM database. Existing screen pop software can often be modified to search for a customer record based on the name when the phone number is not present, saving time and money on call handling.
Click here to learn more about Append247 (Name) service.